Terms of Service

1. Overview

This website is operated by diabloomandgrace. By accessing or purchasing from this website, you agree to be bound by the following Terms of Service, including any additional policies referenced herein. If you do not agree to these terms, you may not access the website or use any services.

2. Online Store Terms

By placing an order, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian. You agree not to use our products for any illegal or unauthorized purpose.

3. Product Information & Availability

We make every effort to display products accurately, including colors, images, and descriptions. However, slight variations may occur, particularly for handmade items. We reserve the right to limit product quantities or discontinue products at any time without notice.

4. Pricing & Payments

All prices shown are in GBP (£) unless stated otherwise. We reserve the right to modify prices at any time.
Payments are processed securely through approved payment providers. By submitting payment information, you authorize us to charge the applicable amount.

5. Shipping & Delivery

Orders are typically dispatched within 1 business day (for non-personalised items). Delivery within the UK usually takes 2–5 working days, depending on the service selected at checkout.
Shipping costs start at £3.95 for standard Royal Mail Tracked 48, with upgrades such as Tracked 24 available.

6. Returns & Refunds

We offer a 2-day return window for unused items in original packaging.
For details, please refer to our Return & Refund Policy, which forms part of these Terms.

7. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate information for all purchases and account records. Incorrect or incomplete information may delay order processing.

8. Prohibited Uses

You may not use the site or its content:

• For any unlawful purpose

• To interfere with security features or site functionality

• To upload malicious code or attempt to hack the service

• To harvest or misuse personal data

Violation of these terms may result in suspension or termination of your access.

9. Intellectual Property

All content on this website—including images, text, branding, layout, and design—is the property of [Your Business Name] or its licensors and may not be reproduced without permission.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the purchase price of the product.

11. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be handled by UK courts unless otherwise required by consumer law protections.

12. Changes to Terms

We may update these Terms of Service from time to time. The most current version will always be available on this page. Continued use of the website after changes constitutes acceptance of the revised terms.

13. Contact Information

For questions regarding these Terms, please contact us:
Email: [info@diabloomandgrace.co.uk]